We truly believe in the quality and effectiveness of our products, so we proudly stand behind them with our guarantee. At WeightWorld Ireland, we've been supporting people on their wellness journeys since 2006, developing high-quality products with carefully selected ingredients and top-grade manufacturing standards. We don't just want you to like our products - we want you to love them. While we're confident you'll love our wellness products, we also understand that everyone's body responds differently. That's why we offer a 90-day money-back guarantee to give you complete peace of mind. If you're not fully satisfied, we'll happily refund your order - no questions asked!

Please find the terms and conditions of our Money Back Guarantee (MBG) below:

  1. Our Money Back Guarantee, referred to as ‘MBG’ below, applies to all of our products.
  2. All claims must be made within 90 days from the date of purchase, and for products that have a longer lifespan.
  3. The MBG is valid for all purchases made directly through our website or over the phone with our Customer Service team. This does not apply to purchases made through resellers or wholesale partners.
  4. If you've availed of any multi-buy deal or discount, your refund will be given based on the discounted price you paid.
  5. Please allow us at least 10 working days to process your refund or exchange.
  6. Only the person using the product can make a claim. Claims made by our wholesale clients or resellers won’t be accepted.
  7. We’ll refund the cost of the product(s) only, not the delivery charges for sending or returning the item, unless the product is found faulty.
  8. If your item is faulty, we may carry out a test on it. If it turns out there was a genuine fault, we’ll refund you in full, including postage costs.
  9. We’re not responsible for lost returns caused by your choice of courier. We strongly recommend using a recorded, tracked or registered postal service when returning items.
  10. Our MBG does not change your statutory rights and is offered in addition to them, subject to our full terms and conditions.
  11. The MBG is applicable during the lifespan of the item. If you bought more than one of the same product, we’ll refund for the one product you claimed for (used or not), and the rest will be refunded only if they’re returned unopened and in the original packaging.
  12. Please make sure any unused product has its tamper-proof seal intact. Only products with unbroken seals (aside from the ones you've tried) can be refunded in full.
  13. Only one claim per household is allowed.
  14. Any further MBG claims for other qualifying products will be considered on a case-by-case basis, at our discretion.
  15. Claims can only be made if you use the product as instructed on the packaging.
  16. To make a claim, email info@weightworld.ie with your order number, details of how you used the product, your experience, and any evidence you can share (such as before and after photos).
  17. If a fraudulent claim is made, we reserve the right to recover any refunded money and may seek compensation for any losses.
  18. We may update or change this MBG policy at any time, so feel free to check back here for the latest version. This policy was last updated on 25/04/2025.